Privacy Policy

Effective Date: April 17, 2026

Jake's Floor Care ("we," "us," or "our") operates the website jakesfloorcare.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address that you voluntarily provide when contacting us through our website chat widget, by phone, or by email.
• Service Information: Details about the services you request, including property address and project specifications.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and deliver our floor care services
• Send appointment reminders and service follow-ups
• Improve our website and services
• Comply with legal obligations

SMS/Text Messaging

By providing your phone number and initiating a conversation through our chat widget, you consent to receive text messages from Jake's Floor Care related to your service inquiry. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. For support, contact us at (260) 343-1775 or jakelazzarino@yahoo.com.

We do not sell, rent, or share your phone number or any personal information collected through SMS with third parties for marketing purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business (e.g., scheduling software, CRM)
• When required by law or to protect our rights
• With your consent

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy, contact us at:

Jake's Floor Care
11511 E 1150 N-57
Wolcottville, IN 46795
Phone: (260) 343-1775
Email: jakelazzarino@yahoo.com